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Terms and Conditions

Minimum Order

A minimum purchase amount of $ 1000 (net) is required to process an order

Changing an order

Changes may be made in writing within 48 hours after the date the initial order was received by Steel Kitchen.

If received after 48 hours, all changes will be processed as new orders. More than 48 hours charge order fee of $ 150, additional charges may apply and Steel Kitchen sale representative must approve in writing all change orders.

Returns of Material

Steel Kitchen will not accept any material returned for re-work or replacement without its prior approval. Materials returned without Steel Kitchen’s written authorization are shipped at the dealer’s risk and are subject to inspection and approval for re-work or replacement by Steel Kitchen. Steel Kitchen assumes no responsibility for materials returned without its express authorization.


If an order needs to be cancelled, please contact your sales representative, and ~fax a written cancellation notice to Steel Kitchen. The written notice must be received by Steel Kitchen within 48 hours of the original order. All cancellations are subject to a $ 100.00 cancellation fee or a 2% of the total order cancellation fee.


Weight Average: 90# per cabinet (doors & packaging included).

Steel Kitchen ships via common carrier. If the customer would prefer a different method, Steel Kitchen is happy to accommodate such requests.

All freight charges are paid in their entirety by the customer.

Any damages to the shipment are the customer at sole responsibility and Steel Kitchen assumes no responsibility for any such damages.

All prices are F.O.B. Miami, Florida. Delivery will be by common carrier service or may be picked up at Steel Kitchen by the dealer.

Delivery Time

  • KD 6 to 8 Weeks
  • ASSEMBLED 6 to 8 Weeks
  • CUSTOM Allow two more weeks

Delivery Time can be modified at purchasing, please call sales department for more information

Payment Terms

A 50% non-refundable deposit is required at the time an order is placed and received by Steel Kitchen . No work will commence until such deposit is received and receipt of such funds is confirmed. The remaining balance is to be paid C.O.D. by cashier’s check only, upon delivery. When the balance due upon delivery is more than $10,000.00, Steel Kitchen requires a wire transfer prior to delivery.

Mini Box & Mini Display

* Mini boxes can be returned to Steel Kitchen within 15 days of shipment or delivery in the same condition as originally delivered to customer, normal wear and tear excepted. At Steel Kitchen’s discretion, the full purchase price will be credited. Cost at customer charge

Mini Display: * Shipped KD or assembled

* 5% credit on every purchase until display is paid off; this also applies for any other displays.

*All shipping charges for delivery and return of displays are paid solely by the customer.

Showroom Display Policies

All Steel Kitchen dealers are required to have displays and sales aids to promote the sales of the product. We offer a display program with special discounts to assist dealers in acquiring such displays. Contact your sales representative for details.

Customer Service

Steel Kitchen sales professionals are available to assist you:

Monday though Friday
9:00 a.m. to 5:00 p.m. Eastern Time.
E-Mail: info@steelkitchenweb.com

All Steel Kitchen Stainless Steel cabinet boxes come with a limited lifetime warranty against factory defects in material and workmanship to the original purchaser only. This limited warranty is not transferable.

Limited Warranty

All other stainless steel components such as doors, drawers, end panels and side panels, are warranted for defects for a period of one year from the date of shipment. This limited warranty does not cover damage caused by the following: abuse, improper storage or handling, misuse, improper installation, neglect, acts of god, fire, flood, riots, or natural disaster. Steel Kitchen cannot assume, nor authorize any person to assume for us, any liability in connection with the sales of Steel Kitchen products. Steel Kitchen reserves the right to change the specifications, materials and/or design conditions as it deems necessary and as improvements are developed.

Steel Kitchen has no obligation to incorporate any such change into products previously manufactured. To take advantage of either warranty, the original purchaser must fulfils the following requirements as specified by Steel Kitchen.

1. Report any claims to the original dealer from whom the cabinets were purchased.

2.. In the event the dealer is unavailable, report the claim in writing to Steel Kitchen directly to the address stated in this binder.

(Attn: Customer Service Department).

Under this limited warranty, Steel Kitchen will replace, at its sole discretion, any part(s) determined by Steel Kitchen to be defective. Steel Kitchen’s sole obligation under this warranty is the repair or replacement of the part(s) in question, as determined in its discretion. Steel Kitchen will not be responsible for the removal, shipment, re-installation, or any other consequential costs associated with any warranty claim .


This warranty does not apply to the following:

  • Damages not caused by Steel Kitchen.
  • Damage arising for improper storage or installation.
  • Improper handling, modifications or repairs made at and following the moment of delivery.
  • Damage or deterioration of products due to normal wear and tear.
  • This warranty constitutes the entire warranty given by Steel Kitchen and no authorized retailer, agent or employee is authorized to extend or enlarge this warranty on behalf of Steel Kitchen.

We exclude and are not responsible for any consequential damages nor for any incidental damages arising out of breach of any expressed, written, or implied warranty which relates to our products. Steel Kitchen shall be the sole arbiter of repair, replacement, or no work at all under this warranty. No representative has any authority to change or enlarge or modify in any way the above warranties or our liability.

*Hardware manufacturers warranty will be applicable

Sales Support

  • Sample Box Cabinet
  • Product Brochures
  • Affordable display policy
  • Customer Service Department
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